Debt Collection Consulting & Support Services
Debt collection is a lawful process aimed at exercising the creditor’s right to recover outstanding debts. At its core, this activity revolves around three key elements: collection, resolution, and recovery. Effective debt collection requires deep expertise across various areas - from case intake, analysis, and information handling, to understanding debtor psychology, negotiation, reconciliation, and a wide range of interpersonal and legal skills.
The critical factors in this process are compliance with the law, harmonious resolution, and efficiency. In commercial contexts, common approaches to debt settlement include:
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Negotiation
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Mediation
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Arbitration
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Litigation in court
Among these, negotiation and litigation are currently the two most widely used methods in Vietnam.
What Makes SCSI Different
As a legal consulting and solutions firm, SCSI does not operate like traditional debt collection companies — a model that is no longer legally allowed in Vietnam. Instead, we act as a management consulting partner, offering strategic guidance and tailored legal solutions to support clients in recovering debts lawfully and effectively.
With our guiding principles of “Respect – Compliance – Practicality”, SCSI is committed to:
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Respecting the legal rights and personal dignity of debtors;
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Adhering to applicable laws, with clear and transparent procedures; and
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Delivering meaningful results and peace of mind to our clients through efficient and lawful debt recovery.
Our Services Include
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Assessing debt status, legal validity, and recoverability;
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Drafting and sending formal demand letters;
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Supporting negotiations to reach feasible repayment agreements;
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Assisting with lawsuits, litigation processes, and coordination with authorities in payment-related disputes;
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Providing comprehensive risk consultation; and more.
Our Commitments
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We only handle legitimate, transparent debts;
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We do not use unlawful practices such as threats, coercion, or defamation;
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We guarantee absolute confidentiality for our clients; and
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We tailor strategies with flexibility while strictly upholding our principles: Lawful – Harmonious – Effective.
SCSI – Serenity Consulting & Solutions Company is ready to become your trusted legal partner in the journey of debt recovery and protection of your legitimate interests.
📩 Contact SCSI now for tailored and optimal legal solutions for each of your debt cases.
